Returns & Refunds

Freeman Tools offers a wide selection of reliable, high-performance tools and accessories built for both weekend DIYers and professional contractors. From powerful cordless nailers to precision pneumatic tools, our catalog covers everything you need for framing, finishing, fencing, roofing, and more. We also carry a full range of fasteners and essential accessories to keep your tools running at peak performance.

Absolutely. Freeman Tools has been serving the industry for over 20 years, and our products are built to meet the demands of both professional contractors and serious DIYers. We prioritize durability, performance, and reliability—so you can count on our tools to deliver results on even the toughest job sites.

Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery. If tracking information is not available within the expected time frame, please contact our customer service team for assistance.

Orders are typically processed within 24 hours. Shipping times may vary depending on the shipping method selected at checkout, product availability, and destination. Standard delivery for in-stock items usually takes up to 5 business days. Please note that unexpected delays, such as weather disruptions, may affect final delivery times.

We offer a 30 Day Return Policy for all unused and unopened products. Customers may return items for a full refund within 30 days of purchase, provided items are in their original condition and packaging. To initiate a return, please fill out the Return Request Form on our website.

Refunds are processed within 7 days from when we receive the item(s).

If you have not received your refund yet, we recommend first checking with your credit card company, as it may take some time for the refund to be officially posted. If you have confirmed that the refund has not been processed, please reach out to us at info@freemantools.com for further assistance.